REFUND Policy
You are unlikely to receive a refund if we completed the work.
Any percentage of your legal expenses that is not used by our company will be returned to you. If you engaged us to draft and file a patent and then decided against it before we could file it, we would refund your money minus the value of the work we completed.
Unlike a standard supplier relationship, when a law firm performs a legal service, the client receives the value of that service permanently. In other words, our clients are unable to reimburse us for our time and expertise. And, just as keeping what you bought and getting your money back would be ridiculous in other businesses, we ask that you appreciate the position your request would put us in.
When do you receive a refund?
- If you paid us and then changed your mind before we started any work, you will receive a full refund.
- If you paid us and then changed your mind before we finished the task, we will give you a partial refund.
However, if you are requesting a refund due to difficulty in making payments, we can do everything we can to work out a payment plan that works for both parties you and us.
How to request a refund?
Please send a written explanation of your refund request to nilufar@ruteimmigration.com, so that we can properly review your request.
